Thinking about moving to Amazon Web Services? Address these 4 Concerns FIRST
We’ve been hearing a lot of debate recently about using Amazon Web Services for all or part of a cloud infrastructure. Many people sing their praises whole-heartedly, and we here at ManageOps have even explored their offerings to see if there was an opportunity to bend our own cost curve. But there really is a mixed bag of benefits and features. How do you know if the move is right for you? We’ve narrowed it down to 4 concerns you should address in light of your own circumstances before making the move.
1. Business impact
First of all, let’s analyze the business model for AWS. Amazon rents out virtual machines for a reasonable price per desktop. But in order to get their best price, you have to pony up 36 months of service fees in advance to rent the space. If you’re an enterprise with three years of IT budget available, this is a great deal. If not, take a closer look.
The pricing from AWS also assumes that virtual machines will be spinning-down 40% of the day. If your workforce mostly logs in within an 8:30am – 6:00pm time frame, you will greatly benefit from this pricing. If your employees have much more flexibility in their schedules (due to travel, seasonal workload spikes, or shifting hours for coverage), then you may need to look at another provider.
AWS also allows for 1GB of data to flow into their cloud for free, and only charges for the outflow of data. This is great for storage if you only use it sparingly, or in the case of a disaster, but can add-up quickly if you need to access your data frequently. While this doesn’t seem to be a concern now, as businesses exchange more and larger files, the cost of this pricing model could quickly outweigh the benefits.
2. Operations impact
The operational capabilities of Amazon truly are world-class. However, to achieve scale and offer its best price/experience the lowest cost of operations, AWS has one set way of operating and its customers are required to interact with AWS in this one way alone. So AWS may not offer the flexibility that would make it easy for you to add services to your existing operations.
If your firm fits AWS’s standard use case, it could lead to an easy transition, but if you have unique requirements, the friction caused with your organization could quickly lead to discord, operational changes, and many other business costs while trying to fit the mold AWS promotes.
3. Technology impact
The technology benefit of AWS is really second-to-none. Their infrastructure has the best hardware and capabilities offered by any of the cloud vendors. The efficiencies of scale mean you can get access to best-of-breed hardware faster than you would otherwise. The only caveat is this could give you a false sense of security.
How we approach business is to think of all the things that CAN go wrong, because many times they eventually do. We coach our customers to prepare for the times when technology will fail. And fail it will. We have consistently seen multi-million dollar technology fail unpredictably, even in hundred million dollar installations. These cases are NOT supposed to happen, and may not happen frequently, but they will happen. And if the failure impacts your business, it doesn’t matter how expensive the underlying technology is. And when the technology does fail, will you be able to get a senior engineer on the phone to immediately address your concerns?
4. Flexibility impact
The ability for AWS to match your business needs during hyper-growth and/or significant volatility could make the business case alone. With AWS’s web interface, your internal technology leader can order additional computing capabilities and they will be ready as soon as you hit “Enter.” The days of placing hardware into a room, hooking up cables, creating and testing images are truly over for all cloud users, and AWS does shorten the timeline for creating these technologies from minutes to seconds. Companies with significant growth who are doubling or tripling in size within a year many years in a row are a perfect match for AWS. No question.
Your final decision…
To sum it all up: AWS works well for you if:
- You have a scale of operations and support for tens of thousands of users
- There is three years of IT spend on the balance sheet and it can be invested today
- You are a typical player in your industry, which fits AWS’s definition of your industry
- Your IT needs to meet business demands that fluctuate exponentially, immediately, and unpredictably
- You take advantage of some advanced features for business continuity
For an more in-depth discussion on this topic, check out this: LINK. For an in-depth cost analysis, check out this: LINK. Please note, you will have to be a Citrix Service Partner to access the cost analysis.