Legal IT Services

Managed IT Services for Law Firms

Law firms face two constant profitability pressures – keep customers happy and keep costs down. ManageOps’s legal IT services plays a key role in handling both, with practice management systems, online research tools, unified communications, private networks, CRM, and much more. Some firms have a technology profile that can justify maintaining a large and expensive internal IT support organization. Others, mainly smaller and boutique law firms, have only a fraction of that infrastructure. For them, the investment, and its TCO, can’t always easily be justified. For these smaller and boutique firms, outsourcing to ManageOps for legal IT services is an affordable alternative.

We help law firms slash the cost of buying and managing technology, from strategy and planning to full law firm IT management.

Law Firm IT Challenges

In-house vs Outsourced

Client Relations
Your clients interact with your technologies every day. From phone systems to video conferencing, and from account management to sharing documents. How well your technology supports those interactions drives customer perceptions of your firm.
Performance
Time is valuable … to you and your clients. Whatever systems you use – case management, research, unified communications, and more, inconsistent performance or worse – complete downtime – is a big hit to your bottom line.
Mobility
Your team is in meetings or out of the office much of the time. They compensate for that with mobile devices to make decisions and collaborate anytime and anywhere. Those devices have to be constantly connected to your network, identified, inventoried and monitored.
Security
When you become a mobile firm, you open an even wider door to security risks. One hacking event, one lost phone, or one instance of lost client data can (and likely will) batter your reputation. Your technology has to be bulletproof. And, guarding against risk is a full-time job for experts.
Costs
You face three costs. First is the capital cost of owning and licensing technology. Second is the operational cost of keeping that technology operational. And, third is the opportunity cost you risk when your technology goes down.

Benefits of Our Legal IT Services

System migrations

Server & network monitoring

Security solutions

Encrypt email

Helpdesk & onsite support

IT consulting services

Law firm applications

Web hosting services

Content management systems (CMS)

Disaster recovery

Government regulation compliance

Project management

Provide reports & frequent process reviews

VoIP phone services

Manage backups

Could your law firm use managed IT support?